The package includes: 1 tracking collar, one charging unit, a year's telecom and live tracking data coverage and
access to the Retrieva management and mapping panel.
We also supply an outer cover for additional protection. The cover is a requirement for the warranty against
accidental physical damage, however caused.
Our one year warranty covers all electronic or system malfunction and any accidental damage when used with the
The collars have a panic button for the owner to report their location to friends or family if necessary.
We also have a specially designed quick release clip for use with working dogs where location monitoring is
required but where the dog might not normally wear a collar.
No. They can be set so that only approved phone numbers can communicate with the collar. This is set up via the
The collars can use different forms of virtual fencing to alert you if your dog leaves an area.
The collars are rechargeable using the supplied charging unit. Complete recharging from flat takes about 2 hours,
and is typically required every 5-7 days depending on use.
The combination of technologies ensures that this product is the most advanced and most reliable of its kind. However,
Retrieva Ltd (and their products) rely on others to provide GSM (mobile phone) signal coverage and GPS coverage, and
cannot be responsible for other limiting factors beyond our control which can impact the use of electronic and telecom
devices, such as atmospherics, buildings, obstructions etc. Therefore we cannot guarantee performance due to these
external limiting factors.